How to Order
At Custom Medals Plus, we make the process of ordering medals easy! We believe that your experience should be simple and straight forward, and we continue to improve the ease of ordering custom medals. We've broken the process down into 3 easy to follow steps below.
Step 1. Contact us by phone, email or fax
The first step to order custom medals involves contacting us by phone (1-800-252-0904), email
or fax to request a quote, and provide information about what you're looking for in a medal. You'll want to give specific details regarding the design ideas of your medals, as well as information like the due date which you'll need your medals by, the style, size and other specifics about your custom medals. This steps also allows you to consult with our medals professionals and ask as many questions you need so that you fully understand the ordering process. We're behind you every step of the way!
Step 2. Keep an eye out for your Quote and Custom Medals Design to Arrive
After we receive your information, and have answered any questions you might have, we will begin straight away creating a custom one-off design specifically for you! No clipart or preset designs here. We start with a clean slate, and our master designers develop a miniature masterpiece just for you. Once your initial 'Proof' is completed, we email it to you along with a price quote meeting your exact specifications. Once you've received your design and quote, you are free to request as many revisions to your design as needed to make it just right. Your satisfaction is our highest priority, and we take great pride in designing the perfect medal just for you!
Step 3. Approve your design and quote to begin production
Once your design and quote have been reviewed and finalized, you can approve your order for production. Once production begins, most orders arrive in 10-14 days unless otherwise noted. Our turnaround time is the fastest in the industry, and it's helped us earn our reputation as a leading manufacturer of custom medals. You can call or write us any time to check the status of your order, and our friendly representatives will be eager to assist you!
If you have any questions about our ordering process or our products, please call us at 1-800-252-0904 or email us at firstname.lastname@example.org