FAQs

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We will always have your artwork on file. As long as you have your quote number, our team will be able to retrieve artwork easily. Molds are kept on file for two years. If you reorder your design within that two-year window, we will keep your molds on file for two years starting from the reorder date.

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Once your quote is submitted, we will send you a digital proof in 24-48 hours.

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You can place your order over the phone or online through our secure payment portal. Have your Quote Number ready and double-check that the proof assigned to that Quote Number matches the proof you would like to purchase.

Click here to find your quote and pay online, or follow the “Order This Quote” link sent to your email with your proof.

To pay by phone, call +1-800-252-0904.

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To submit a reorder, all you need is the quote number from your original order. Click here to find your quote on our website and submit a reorder.

If you need a different number of custom products in your reorder or want to check if your custom mold is still on file, reach out to our sales team by phone, email, or text and we will be happy to send you an updated quote.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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We do not allow orders below the minimum quantity. If you would like to learn more about pre-production sample products, please contact our sales team by phone, email, or text.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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To request a revision, reply directly to the quote email sent by our sales team with details on the changes you would like to see. You can also connect with our sales team by phone, email, or text. Please have your quote number ready before contacting our sales team so we can locate the quote and proof you would like to revise.

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You can talk with our sales team by phone, email, or text.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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We make lapel pins, buttons, cufflinks, keychains, lanyards, patches, belt buckles, golf ball markers, and challenge coins! We do not make apparel, but if you have an idea for a custom product not listed here, let us know, and we’ll do our best to accommodate!

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We offer discounted pricing based on the number of custom products in your order. The more you order, the less you will pay per unit. Check out our pricing page for more detailed information on pricing for all of our custom products!

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We do not have a referral program at this time. If you’d like to stay up to date on current offerings and updates, send us an email and we’ll add you to our mailing list.

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Purchase orders must be signed and have NET 30 payment terms. When paying via a purchase order online, please confirm with your sales rep directly that the order has been accepted and submitted for production.

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We accept credit and debit cards, signed purchase orders with NET 30 payment terms, and checks sent by mail.

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Yes, please review our product galleries to see examples of previous projects! Click any of the following links to see more: Lapel pins, buttons, cufflinks, keychains, lanyards, patches, belt buckles, golf ball markers, and challenge coins.

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Pricing is based on the type of product you choose, the size of the product, and the total number of products in your order. We offer discounted pricing based on the number of products in your order. The more you order, the less you will pay per unit. Check out our pricing page for more details.

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We include up to 7 colors at no additional charge. You can include as many different colors in your design as you like, but there will be an additional charge for every color beyond the first 7 colors. For more details, please reach out to our sales team via phone, email, or text.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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Vector files are the best file format for our art team. Jpeg, PDFs, cell phone pictures, and hand-drawn sketches are all acceptable forms of reference artwork. Please include a description of how you would like the artwork placed on your custom product to ensure our art team has all the information needed to make the design you need!

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High polish metal and antique metal are both excellent choices. For designs with lots of enamel colors, high polish metals help brighten your design without overpowering the artwork. For designs with fewer enamel colors, antique metals add the right amount of contrast to ensure your artwork is easy to appreciate without being overly reflective.

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Choosing a pin type comes down to your personal preference. Check out our product page to see examples of the different types of pins we make and to learn more about how each pin differs from the next.

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Yes, you can add a photo to your design via offset printing. To see examples and learn more about the process, check out our product page for offset printed pins.

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We offer soft enamel and hard enamel pins, as well as simulated enamel pins made in the USA. To learn more about each enamel style, check out our product pages:

• Soft enamel pins
• Hard enamel pins
• Simulated enamel pins

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• For pins, check out our lapel pins page for more details.
• For patches, check out our patches page for more details.

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We include free priority air shipping to the United States. Please contact our sales team for an estimate on shipping to international addresses.

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Yes, we ship to APO/FPO/DPO addresses. Please contact our sales team for an estimate of shipping costs.

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We include free priority air shipping to the United States, the fastest available option. If you need an order as quickly as possible, consider ordering some of our products made here in the USA! Our USA Made Rush Pins and Domestic Challenge Coins are great options for quick turnaround.

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Yes, we charge sales tax. Your order quote will show the sales tax for your order. If you have a tax exemption, please contact our sales team directly via email, phone, or text.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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We include free priority air shipping to the United States. Please contact our sales team for an estimate on shipping to international addresses.

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We include priority air shipping to the United States to one address only. If you need to ship to multiple addresses, please contact our sales team for an estimate on shipping costs.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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We manufacture products in the United States and overseas. If you have a preference or would like more details on our production process, please contact our sales team directly via email, phone, or text.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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Production times will vary depending on the type of custom product you order and the complexity of your design. For the most accurate information, ask your sales representative for an estimated turnaround time. The details listed below should be used as a general rule of thumb for production times and do not include shipping time:

• Lapel Pins: 7-10 business days
• Lanyards: 7-10 business days
• Patches: 14 business days
• Keychains: 12-14 business days
• Belt Buckles: 14-18 business days
• Challenge Coins: 14-18 business days
• Domestic Rush Pins: 3-5 business days
• Domestic Rush Challenge Coins: 3-5 business days

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We offer highly detailed digital proofs for you to review before production. Digital proofs are used for production, so what is shown on your proof is how your physical products will look.

We generally do not share physical samples before full production begins due to the volume of orders we produce and the potential for slowdown. If you need to see images of physical samples before full-scale production, please contact our sales team directly via email, phone, or text.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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Soft enamel pins have a textured surface where the colored enamel sits recessed between raised metal borders, giving the pin a dimensional feel you can run your finger across. Cloisonné pins (also called hard enamel) are polished flat so the enamel is flush with the metal, creating a smooth, jewelry-like finish.

Soft enamel pins are more affordable and offer vibrant colors with excellent detail, making them the most popular choice for events, trading pins, and promotional use. Cloisonné pins are more durable for everyday wear and have a premium look suited to corporate awards and long-term keepsakes.

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Soft enamel pins are highly durable and designed to last for years. The die-struck metal base resists bending, and the enamel colors are baked at high temperatures so they won’t fade or chip under normal use. With proper care, soft enamel pins hold up well on jackets, lanyards, hats, and bags without losing their detail or color vibrancy.

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Our minimum order for custom soft enamel pins is 100 units. Larger orders lower your per-unit price — check our pricing page for volume discounts. Production typically takes 7-10 business days, and we include free shipping to the US.

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Yes! We include up to 7 enamel colors at no additional charge. You can use as many colors as your design requires — there is a small fee for each color beyond 7. Soft enamel is one of the best pin styles for colorful, detailed designs because each color fills a separate recessed area, keeping the colors crisp and separated by the raised metal lines.

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Custom soft enamel pins are available in sizes ranging from 0.75" to 2" across. The most popular sizes are 1" and 1.25", which balance visibility and wearability. Larger sizes are available for designs with fine detail that need more space. Your sales representative can help you choose the best size for your artwork.

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Die struck pins are all-metal pins with no enamel color fill. Your design is stamped into the metal, creating raised and recessed areas where contrast comes from sandblasting the recessed surfaces against the smooth, polished raised areas. Soft enamel pins use the same die-struck metal base but add colored enamel into the recessed areas, creating a vibrant, multi-colored look.

Die struck pins are ideal when you want a classic, formal metal appearance — perfect for corporate logos, military insignia, and awards. Soft enamel pins are the better choice when your design needs color.

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Die struck pins are popular for designs where a refined, all-metal look is preferred over color. Common uses include:

• Corporate branding: Company logos and employee recognition pins with an elegant, professional finish
• Military and government: Unit insignia, rank pins, and commemorative service pins
• Awards and honors: Achievement pins, years of service pins, and membership pins
• Formal events: Gala pins, fundraiser keepsakes, and ceremony pins

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Our minimum order for custom die struck pins is 100 units. Larger orders lower your per-unit price — check our pricing page for volume discounts. Production typically takes 7-10 business days, and we include free shipping to the US.

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We offer 9 plating options for die struck pins: high polished gold, high polished silver, copper, black nickel, black metal, antique gold, antique silver, antique copper, and dual plating. Antique finishes are especially popular for die struck pins because the antiquing process highlights the recessed detail in your design, adding depth and a classic, vintage feel.

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Die struck pins are designed to be all-metal with no enamel color. If your design requires color, we recommend our soft enamel pins or cloisonné pins instead — both use the same die-struck metal base but add colored enamel fill. You can also explore offset printed pins for full-color photographic designs.

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We offer two main styles of custom belt buckles:

• No Color (Die Struck) — no enamel color, classic metal-only designs with 2D or 3D artwork
• With Color (Soft Enamel / Hard Enamel) — vibrant color fills with up to 7 free colors, 2D or 3D artwork

Both styles are available with either a western (hinge & hook) attachment for traditional belt straps or a web (box frame) attachment for web belts popular with military and uniformed organizations.

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Our minimum order for custom belt buckles is 25 units. Larger orders lower your per-unit price — check our pricing page for volume discounts.

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Production times depend on whether your design includes enamel color:

• No Color (Die Struck): 14 business days
• With Color (Soft Enamel / Hard Enamel): 16 business days

These times do not include shipping. We include free shipping to the US.

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All belt buckles are die-struck from iron, brass, or zinc. We offer 9 plating options: high polished gold, high polished silver, copper, black nickel, black metal, antique gold, antique silver, antique copper, and dual plating.

Antique plating is popular for a classic weathered finish. All plating options work well with both no color and with color styles.

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We provide highly detailed digital proofs for you to review before production begins. Digital proofs are used for production, so what is shown on your proof is how your physical buckles will look.

If you need to see a physical sample before full-scale production, please contact our sales team directly.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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To leave a review, please follow any of the links below!

• Google

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If there is an issue with your order, please contact our sales team directly via email, phone, or text with details and images if applicable.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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We’d love to hear from you! Contact our sales team if you’d like to be featured on our website or in an article on our blog.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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Yes! We specialize in bulk custom keychain orders. Our minimum order quantity is 100 units, and the more you order, the lower your per-unit price. Bulk keychains are perfect for corporate giveaways, trade shows, fundraisers, and branded merchandise.

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We offer four custom keychain styles to fit any design:

• Soft Enamel Keychains: Highly customizable with up to 7 free colors, plus options for glitter, glow-in-the-dark, and translucent enamel.
• Die-Struck Keychains: Clean, classic metal keychains with a stamped design and no enamel fill.
• Offset Printed Keychains: Full-color printing for detailed artwork, photographs, or complex gradients.
• Cloisonné Keychains: Premium hard enamel with a smooth, polished finish for a high-end look.

All styles are available in a variety of plating options including gold, silver, copper, and antique finishes.

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Getting started is easy! Fill out a quote form on any of our keychain product pages and upload your artwork. We accept vector files, JPEGs, PDFs, cell phone pictures, and even hand-drawn sketches. Our art team will create a free digital proof within 24-48 hours for your review before production begins.

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Production for custom keychains typically takes 12-14 business days, depending on the complexity of your design. We also include free priority air shipping to the United States. For time-sensitive orders, contact our sales team to discuss expedited options.

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Custom keychains are one of the most versatile promotional products available. Popular uses include:

• Corporate events and trade shows: Branded keychains make memorable giveaways that keep your logo in front of customers every day.
• Employee recognition: Personalized keychains for milestones, awards, and team building.
• Fundraisers and nonprofits: Sell custom keychains to raise funds for your organization.
• Schools and sports teams: Team keychains for spirit wear, booster clubs, and championships.
• Weddings and special events: Custom keepsake keychains for guests and party favors.