FAQs

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We will always have your artwork on file. As long as you have your quote number, our team will be able to retrieve artwork easily. Molds are kept on file for two years. If you reorder your design within that two-year window, we will keep your molds on file for two years starting from the reorder date.

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Once your quote is submitted, we will send you a digital proof in 24-48 hours.

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You can place your order over the phone or online through our secure payment portal. Have your Quote Number ready and double-check that the proof assigned to that Quote Number matches the proof you would like to purchase.

Click here to find your quote and pay online, or follow the “Order This Quote” link sent to your email with your proof.

To pay by phone, call +1-800-252-0904.

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To submit a reorder, all you need is the quote number from your original order. Click here to find your quote on our website and submit a reorder.

If you need a different number of custom products in your reorder or want to check if your custom mold is still on file, reach out to our sales team by phone, email, or text and we will be happy to send you an updated quote.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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We do not allow orders below the minimum quantity. If you would like to learn more about pre-production sample products, please contact our sales team by phone, email, or text.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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To request a revision, reply directly to the quote email sent by our sales team with details on the changes you would like to see. You can also connect with our sales team by phone, email, or text. Please have your quote number ready before contacting our sales team so we can locate the quote and proof you would like to revise.

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You can talk with our sales team by phone, email, or text.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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We make lapel pins, buttons, cufflinks, keychains, lanyards, patches, belt buckles, golf ball markers, and challenge coins! We do not make apparel, but if you have an idea for a custom product not listed here, let us know, and we’ll do our best to accommodate!

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We offer discounted pricing based on the number of custom products in your order. The more you order, the less you will pay per unit. Check out our pricing page for more detailed information on pricing for all of our custom products!

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We do not have a referral program at this time. If you’d like to stay up to date on current offerings and updates, send us an email and we’ll add you to our mailing list.

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Purchase orders must be signed and have NET 30 payment terms. When paying via a purchase order online, please confirm with your sales rep directly that the order has been accepted and submitted for production.

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We accept credit and debit cards, signed purchase orders with NET 30 payment terms, and checks sent by mail.

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Yes, please review our product galleries to see examples of previous projects! Click any of the following links to see more: Lapel pins, buttons, cufflinks, keychains, lanyards, patches, belt buckles, golf ball markers, and challenge coins.

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Pricing is based on the type of product you choose, the size of the product, and the total number of products in your order. We offer discounted pricing based on the number of products in your order. The more you order, the less you will pay per unit. Check out our pricing page for more details.

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We include up to 7 colors at no additional charge. You can include as many different colors in your design as you like, but there will be an additional charge for every color beyond the first 7 colors. For more details, please reach out to our sales team via phone, email, or text.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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Vector files are the best file format for our art team. Jpeg, PDFs, cell phone pictures, and hand-drawn sketches are all acceptable forms of reference artwork. Please include a description of how you would like the artwork placed on your custom product to ensure our art team has all the information needed to make the design you need!

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High polish metal and antique metal are both excellent choices. For designs with lots of enamel colors, high polish metals help brighten your design without overpowering the artwork. For designs with fewer enamel colors, antique metals add the right amount of contrast to ensure your artwork is easy to appreciate without being overly reflective.

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Choosing a pin type comes down to your personal preference. Check out our product page to see examples of the different types of pins we make and to learn more about how each pin differs from the next.

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Yes, you can add a photo to your design via offset printing. To see examples and learn more about the process, check out our product page for offset printed pins.

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Yes, we have a design template to help you come up with a design. Download a copy here. While we encourage the use of our design template, they are not required.

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We offer soft enamel and hard enamel pins, as well as simulated enamel pins made in the USA. To learn more about each enamel style, check out our product pages:

• Soft enamel pins
• Hard enamel pins
• Simulated enamel pins

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• For pins, check out our lapel pins page for more details.
• For patches, check out our patches page for more details.

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We include free priority air shipping to the United States. Please contact our sales team for an estimate on shipping to international addresses.

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Yes, we ship to APO/FPO/DPO addresses. Please contact our sales team for an estimate of shipping costs.

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We include free priority air shipping to the United States, the fastest available option. If you need an order as quickly as possible, consider ordering some of our products made here in the USA! Our USA Made Rush Pins and Domestic Challenge Coins are great options for quick turnaround.

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Yes, we charge sales tax. Your order quote will show the sales tax for your order. If you have a tax exemption, please contact our sales team directly via email, phone, or text.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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We include free priority air shipping to the United States. Please contact our sales team for an estimate on shipping to international addresses.

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We include priority air shipping to the United States to one address only. If you need to ship to multiple addresses, please contact our sales team for an estimate on shipping costs.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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We manufacture products in the United States and overseas. If you have a preference or would like more details on our production process, please contact our sales team directly via email, phone, or text.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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Production times will vary depending on the type of custom product you order and the complexity of your design. For the most accurate information, ask your sales representative for an estimated turnaround time. The details listed below should be used as a general rule of thumb for production times and do not include shipping time:

• Lapel Pins: 7-10 business days
• Lanyards: 7-10 business days
• Patches: 14 business days
• Keychains: 12-14 business days
• Belt Buckles: 14-18 business days
• Challenge Coins: 14-18 business days
• Domestic Rush Pins: 3-5 business days
• Domestic Rush Challenge Coins: 3-5 business days

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We offer highly detailed digital proofs for you to review before production. Digital proofs are used for production, so what is shown on your proof is how your physical products will look.

We generally do not share physical samples before full production begins due to the volume of orders we produce and the potential for slowdown. If you need to see images of physical samples before full-scale production, please contact our sales team directly via email, phone, or text.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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To leave a review, please follow any of the links below!

• Google

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If there is an issue with your order, please contact our sales team directly via email, phone, or text with details and images if applicable.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904

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We’d love to hear from you! Contact our sales team if you’d like to be featured on our website or in an article on our blog.

Email: info@lapelpinsplus.com
Phone: +1-800-252-0904
Text: +1-800-252-0904